This covers our general shipping and policies from our studio, please see our apparel FAQ and general FAQ for other information and questions answered.
1. ) How long does it take to receive my product / how soon should I order?
To see our current turnaround times and process, please click here.
2. ) How is shipping handled?
We send via Purolator and all letter mail (greeting cards, samples, bridesmaid cards) via Canada Post. Smaller parcels may be sent via Canada Post.
We provide tracking and insurance on small and large packages. Tracking not available for small greeting card packets or single card orders.
Items from our producer in Arizona, USA ships via USPS.
If you are ordering in bulk we may ship your order in multiple boxes.